Privacy Policy

Bounce Ball Game

Last Updated: November 22, 2025

Bounce Ball ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile game application.

Information We Collect

Bounce Ball is designed with your privacy in mind. We collect minimal information to provide you with the best gaming experience:

Automatically Collected Information

  • Device Information: Device type, operating system version, unique device identifiers
  • Game Data: Game progress, high scores, achievements, and gameplay statistics (stored locally)
  • Performance Data: Crash reports, error logs, and diagnostic information
  • Usage Analytics: Session duration, features used, and interaction patterns

Information You Provide

  • Username or display name (if you create an account)
  • Email address (optional, for updates and support)
  • Feedback and support communications

How We Use Your Information

We use the collected information for the following purposes:

  • Game Functionality: To provide and maintain core game features and save your progress
  • Performance Improvement: To optimize game performance and fix bugs
  • User Experience: To personalize and enhance your gaming experience
  • Analytics: To understand how players interact with the game
  • Support: To respond to your inquiries and provide customer support
  • Updates: To send notifications about game updates, new features, and events (with your consent)
  • Security: To detect and prevent fraud, abuse, and technical issues

Third-Party Services

Bounce Ball integrates with third-party services to enhance functionality. These services may collect information according to their own privacy policies:

Advertising and Monetization

Bounce Ball may display advertisements to support free gameplay. Our advertising partners may collect information for targeted advertising:

  • Device advertising identifier (IDFA on iOS, AAID on Android)
  • IP address and general location
  • Ad interaction and click data

You can opt out of personalized advertising through your device settings (Settings → Privacy → Advertising).

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit using SSL/TLS
  • Secure storage of game data on your device
  • Regular security audits and updates
  • Access controls and authentication measures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Children's Privacy

Bounce Ball is designed to be family-friendly and suitable for all ages. We comply with COPPA (Children's Online Privacy Protection Act) and similar regulations:

  • We do not knowingly collect personal information from children under 13
  • No account creation is required for children to play
  • Parental consent is required for any data collection from children
  • Parents can request deletion of their child's data

If you are a parent or guardian and believe your child has provided us with personal information without consent, please contact us immediately at sales@xigmapro.com.

Data Retention

We retain your information only as long as necessary for the purposes outlined in this privacy policy:

  • Game Progress: Stored locally on your device until you uninstall the app
  • Analytics Data: Retained for up to 24 months
  • Support Communications: Retained for up to 12 months after issue resolution
  • Account Data: Retained until you request deletion or close your account

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Opt-Out: Opt out of marketing communications and data collection
  • Data Portability: Receive your data in a structured format
  • Restriction: Request limitation of data processing

To exercise these rights, please contact us at sales@xigmapro.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date at the top
  • Sending an in-app notification (for significant changes)
  • Email notification (if you've provided your email)

Continued use of Bounce Ball after changes indicates acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

Company: Xigmapro

Email: sales@xigmapro.com

Phone: +91 8902496474

Address: Salt Lake, Kolkata - 700091, India

We aim to respond to all inquiries within 48 hours. For data subject access requests, we will respond within 30 days as required by applicable law.

Note: This privacy policy is effective as of the date stated above. By downloading, installing, or using Bounce Ball, you acknowledge that you have read and understood this Privacy Policy.